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frequently asked questions

I have received a faulty item?

We want all our customers to receive top quality goods so if you think there is a fault with an item you have received, you can return the item back to us to assess.

If any product fails to give reasonable wear - due to either defective workmanship or materials, we will refund you the purchase price. This guarantee is in addition to and does not affect your statutory rights.

For details on how to return your faulty items, please see our Returns page.

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