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frequently asked questions

UK standard delivery

Deliveries will be made within 3 to 4 working days after you place your order (this includes Saturdays).

The cost of UK Standard Delivery is £3.95

The following guidelines (which may vary from time to time) apply:

- Orders placed by 6pm Mon to Fri will be delivered within 3 working days
- Orders placed after 6pm Mon to Fri will be delivered within 4 working days
- Orders placed after 6pm Fri & before 4pm Sun will be delivered by the following Weds
- Orders placed after 4pm Sunday will be delivered by the following Thursday

Sorry but we are unable to deliver on Bank Holidays – please allow an extra working day for orders sent by UK Standard Delivery during UK Bank Holidays.

Our Standard Delivery service is UK wide although deliveries to the following locations may take a little longer: 

- The Scottish Highlands & Islands 
- The Isle of Wight 
- The Isle of Man 
-  Northern Ireland

We also deliver to the Channel Islands. For details of the service and cost please see our International Delivery page.

We aim to meet the specified timescales for all our UK and International Delivery services, however during busy periods including Sales, please be aware that deliveries may take a little longer.

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