the item I want is not available, can I check if it's in a store? - product and general information - frequently asked questions - how can we help - River Island

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The item I want is not available, can I check if it's in a store?

The item I want is not available, can I check if it's in a store?

Please contact our Customer Services team and they'll try and find it in one of your local stores.

Before contacting them, please make a note of the six digit product number as this will help them find it quicker.

Contact Customer Services by phone, Monday to Friday 8am - 7pm and Saturday 8am - 4pm on +44 (0)844 576 6444

Please note this service is only available within the UK and Ireland.

Unfortunately we are unable to carry out searches for sale items.

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