Why has my payment has been declined?
Don't worry – This can happen for a number of reasons...
Try checking the details you've saved in your account to ensure that the card details such as the start date and card type are correct and your billing address is the same one the card is registered to.
If the problem persists, enter the details of another card and try that.
If you've been unable to find the answer to your question here, please Contact Us and our Customer Services Team will be more than happy to help you.