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frequently asked questions

How can I track my order (outside of the UK)?

Once your order is despatched from our warehouse, you'll be sent an email containing your tracking number and a link to our carrier’s website that will tell you the current status of your delivery. Alternatively you can track parcels through your account.

Please note that some deliveries outside of the UK will be sent via an international postal service where parcel tracking is unavailable. If your parcel has been sent via an international postal service, you will have been notified in your Despatch Confirmation email.

If you any questions related to tracking your order please Contact Us and we’ll be happy to help.

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