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frequently asked questions

How will I know my when my order has been despatched?

Once your order has been despatched from our warehouse, you'll be sent an email advising you that it's on it's way to you.

The email will also contain your tracking number and a link to our carrier’s website that will tell you the current status of your delivery. You can also track your parcel through your account.

Please note that some deliveries outside of the UK will be sent via an international postal service where parcel tracking is unavailable. If your parcel has been sent via an international postal service, you will have been notified in your Despatch Confirmation email.

If you any questions related to tracking your order please Contact Us and we’ll be happy to help.

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