You can have your orders delivered to a home or work address that's convenient for you. We can deliver to the BFPO (British Forces Post Office), but we are unable to deliver to PO Boxes, Hospitals, Airports and Prisons.
You can enter delivery instructions when you're placing your order e.g. "leave with neighbour in flat 1". However River Island are not liable for any parcels that are lost or stolen if specific delivery instructions are left for the carrier.
|Cut Off times for Christmas Delivery|
|To ensure delivery in time for Christmas, please check the cut-off times and dates for your preferred method of delivery.|
|Home Delivery Standard||5pm Sun 21st Dec for Delivery by Wed 24th Dec|
|Home Delivery Express||5pm Mon 22nd Dec for Delivery Tue 23rd Dec|
|Click and Collect Standard (UK Mainland stores)||5pm Sun 21st for Collection Wed 24th|
|Click and Collect Express (UK Mainland stores)||5pm Mon 22nd for Collection Wed 24th|
|Click and Collect Standard (Republic of Ireland, Northern Ireland and Remote Stores)||4pm Thu 18th for Collection Wed 24th|
|Click and Collect Express (Republic of Ireland, Northern Ireland and Remote Stores)||4pm Fri 19th for Collection Wed 24th|
|Collect+ Standard||9pm Thu 18th for Collection on Tue 23rd|
|Collect+ Express||5pm Sun 21st for Collection Mon 22nd|
Orders placed before 20:00 Monday to Friday will be delivered the next day, orders placed after 20:00 on Friday and before 17:00 on Saturday will be delivered on Sunday. Orders placed after 17:00 on Saturday and before 17:00 Sunday will be delivered on Monday. We will confirm the expected delivery date at checkout when you place your order.
UK Express Delivery costs £5.95
Delivery will take place between 07:00 and 21:00 and in some cases a signature may be required. If nobody is available when your parcel is delivered and there isn't a safe place to leave the parcel, the delivery driver will leave a calling card with instructions on how to rearrange delivery.
We are unable to deliver on Bank Holidays so please allow an extra working day for this.
UK Express Delivery is unavailable when delivering to the following locations (however UK Standard Delivery is):
Please use our Standard service for these destinations.
You can also use our Collect+ delivery service and have your order delivered to a local convenience store.
An Express Delivery service is available to a number of countries outside the UK:
Republic of Ireland
Delivery times and charges vary depending on the destination country and we will confirm the expected delivery date at the checkout when you place your order. Place your order before 15:00 GMT/BST to ensure the fastest Express Delivery time for your delivery destination.
To view a full list of the countries to which we deliver, the delivery times and costs, including cut-off times and dates for Christmas delivery, please see our International Delivery page.