You can have your orders delivered to a home or work address that's convenient for you. We can deliver to the BFPO (British Forces Post Office), but we are unable to deliver to PO Boxes, Hospitals, Airports and Prisons.
You can enter delivery instructions when you're placing your order e.g. "leave with neighbour in flat 1". However River Island are not liable for any parcels that are lost or stolen if specific delivery instructions are left for the carrier.
Orders placed before 21:00 Monday to Friday will be delivered the next day, orders placed after 21:00 on Friday and before 17:00 on Saturday will be delivered on Sunday. Orders placed after 17:00 on Saturday and before 17:00 Sunday will be delivered on Monday. We will confirm the expected delivery date at checkout when you place your order.
UK Express Delivery costs £5.95
Delivery will take place between 07:00 and 21:00 and in some cases a signature may be required. If nobody is available when your parcel is delivered and there isn't a safe place to leave the parcel, the delivery driver will leave a calling card with instructions on how to rearrange delivery.
We are unable to deliver on Bank Holidays so please allow an extra working day for this.
UK Express Delivery is unavailable when delivering to the following locations (however UK Standard Delivery is):
Please use our Standard service for these destinations.
You can also use our Collect+ delivery service and have your order delivered to a local convenience store.
An Express Delivery service is available to a number of countries outside the UK:
Republic of Ireland
Delivery times and charges vary depending on the destination country and we will confirm the expected delivery date at the checkout when you place your order. Place your order before 15:00 GMT/BST to ensure the fastest Express Delivery time for your delivery destination.
To view a full list of the countries to which we deliver, the delivery times and costs, including cut-off times and dates for Christmas delivery, please see our International Delivery page.