Standard Delivery

You can have your orders delivered to a home or work address that's convenient for you. We can deliver to BFPO (British Forces Post Office), but we are unable to deliver to PO Boxes, Hospitals, Airports and Prisons.

You can enter delivery instructions when you're placing your order e.g. "leave with neighbour in flat 1". However River Island are not liable for any parcels that are lost or stolen if specific delivery instructions are left for the carrier.

UK Standard Delivery

Cut Off times for Christmas Delivery
To ensure delivery in time for Christmas, please check the cut-off times and dates for your preferred method of delivery.
Home Delivery Standard 5pm Sun 21st Dec for Delivery by Wed 24th Dec
Home Delivery Express 5pm Mon 22nd Dec for Delivery Tue 23rd Dec
Click and Collect Standard (UK Mainland stores) 5pm Sun 21st for Collection Wed 24th
Click and Collect Express (UK Mainland stores) 5pm Mon 22nd for Collection Wed 24th
Click and Collect Standard (Republic of Ireland, Northern Ireland and Remote Stores) 4pm Thu 18th for Collection Wed 24th
Click and Collect Express (Republic of Ireland, Northern Ireland and Remote Stores) 4pm Fri 19th for Collection Wed 24th
Collect+ Standard 9pm Thu 18th for Collection on Tue 23rd
Collect+ Express 5pm Sun 21st for Collection Mon 22nd

Deliveries are within 3-4 working days of placing your order and we will confirm the expected delivery date at the checkout when you place your order.

UK Standard Delivery costs £3.95.

We are unable to deliver on Bank Holidays so please allow an extra working day for this.

Deliveries to the following locations may take up to two working days longer:

  • The Scottish Highlands & Islands
  • The Isle of Wight
  • The Isle of Man
  • Northern Ireland

Delivery will take place between 07:00 and 21:00 and in some cases a signature may be required. If nobody is available when your parcel is delivered and there isn't a safe place to leave the parcel, the delivery driver will leave a calling card with instructions on how to rearrange delivery.

You can also use our Collect + delivery service and have your order delivered to a local convenience store or our Click & Collect service and have your order delivered to a convenient River Island store. 

International Standard Delivery (Outside The UK)

Delivery times and charges vary depending on the destination country and we will confirm the expected delivery date at the checkout when you place your order.

To view a full list of the countries to which we deliver, the delivery times and costs, including cut-off times and dates for Christmas delivery, please see our International Delivery page.