Store order deliveries

Your order can be delivered to selected River Island stores, or to a home or business address within the UK. If you choose to have your order delivered to a River Island store, we will notify you by email when your order has arrived at the store and is ready for collection. Please do not contact the store until you have received the ‘It's Arrived’ email confirming your order is ready to collect at your chosen store.

Delivery to a UK River Island Store

Standard Delivery to one of our UK stores is free and will be within 9 working days, excluding Bank Holidays.
Express Delivery to one of our UK stores is £5.95 and will be within 1-2 working days, excluding Sundays and Bank Holidays.

You will be given an estimated delivery date when you place your order in store.

Delivery to a UK home or business address

Standard UK Delivery costs £3.95 and is within 3 - 9 days, excluding Bank Holidays.
Express UK Delivery costs £5.95 and is within 1-2 working days, excluding Sundays and Bank Holidays.

You will be given an estimated delivery date when you place your order in store.

Please note, both home and store deliveries to the following locations may take up to two working days longer:

  • The Scottish Highlands & Islands
  • The Isle of Wight
  • The Isle of Man
  • Northern Ireland

We aim to meet these, however during busy periods including Sale, please be aware that deliveries may take a little longer.

Unfortunately, we are unable to deliver store orders to the following addresses:

  • Hospitals
  • Prisons
  • BFPO (British Forces Post Office)