Store order deliveries

Cut Off times for Christmas Delivery
To ensure delivery in time for Christmas, please check the cut-off times and dates for your preferred method of delivery.
Home Delivery Standard 5pm Sun 21st Dec for Delivery by Wed 24th Dec
Home Delivery Express 5pm Sun 21st Dec for Delivery Mon 22nd Dec
Click and Collect Standard (UK Mainland stores) 5pm Sun 21st for Collection Wed 24th
Click and Collect Express (UK Mainland stores) 5pm Sun 21st for Collection Tues 23rd
Click and Collect Standard (Northern Ireland and Remote Stores) 9pm Fri 19th for Collection Wed 24th
Click and Collect Express (Northern Ireland and Remote Stores) 5pm Sun 21st for Collection Wed 24th
Collect+ Standard 9pm Thu 18th for Collection on Tue 23rd
Collect+ Express 5pm Sun 21st for Collection Mon 22nd

Your order can be delivered to selected River Island stores, or to a home or business address within the UK or Republic of Ireland (ROI). If you choose to have your order delivered to a River Island store, we will notify you by email when your order has arrived at the store and is ready for collection. Please do not contact the store until you have received the ‘It's Arrived’ email confirming your order is ready to collect at your chosen store.

Delivery to a UK or ROI River Island Store

Standard Delivery to one of our UK or ROI stores is free and will be within 4 working days, excluding Bank Holidays.
Express Delivery to one of our UK stores is £5.95 and will be within 1-2 working days, excluding Sundays and Bank Holidays.
Express Delivery to one of our ROI stores is €7.95 (£5.95) and will be within 2 working days, excluding Sundays and Bank Holidays.

You will be given an estimated delivery date when you place your order in store.

Delivery to a UK or ROI home or business address

Standard UK or ROI Delivery costs £3.95 (€4.95) and is within 3 - 9 days, excluding Bank Holidays.
Express UK or ROI Delivery costs £5.95 (€7.95) and is within 1-2 working days, excluding Sundays and Bank Holidays.

You will be given an estimated delivery date when you place your order in store.

Please note, both home and store deliveries to the following locations may take up to two working days longer:

  • The Scottish Highlands & Islands
  • The Isle of Wight
  • The Isle of Man
  • Northern Ireland

We aim to meet these, however during busy periods including Sale, please be aware that deliveries may take a little longer.

Unfortunately, we are unable to deliver store orders to the following addresses:

  • Hospitals
  • Prisons
  • BFPO (British Forces Post Office)