We will send you an email to confirm that your order has been despatched for delivery. As soon as your order has arrived at the store and is ready for collection, we will send you another email confirming your order is ready for collection at your chosen store. Please do not contact the store until you have received the "It's arrived" email.
If you have received your despatch email but not your "It’s Arrived" email within the delivery timescales specified, please check your junk mail folder in case it has been caught by a spam filter. If you have not received your "It's arrived" email within the delivery timescales specified, please Contact Us and we will investigate for you.