Do I need to pay for my return?

UK returns are free using the return portal. You have 28 days, from when you receive your order, to send it back to us.

For International returns you will need to pay for your return using the returns portal.

When creating your return through the portal you will get a returns label. Please use the address label provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charges.

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