Product recall
River Island Womenswear Shirt
Product indicated below was sold through our online and high street retail outlets
Teardrop Faux Pearl Beads
Product Number. 773114
Beige Embroidered Striped Shirt
Product Number. 774000
Blue Embroidered Striped Shirt
Sold from March 2022 – April 2022
It has come to our attention that these styles feature decorative embellishment that contain Lead in levels that exceed the recommended limit. Lead is toxic and can cause adverse health issues when mouthed for prolonged periods or ingested. As customer safety is our highest priority, we are immediately recalling these styles.
Please note this recall does not affect any other River Island product with teardrop faux pearl beads.
If you have purchased these items:
- Practice caution.
- Discontinue use of these items and keep product away from children
- Return the whole product to us in store or post them to us for a full refund inclusive of postage.
Product recall
RIVER ISLAND MINI GIRLS FOOTWEAR
Products indicated below were sold through our online and high street retail outlets
Terugroepmelding
RIVER ISLAND DAMESKLEDING
De onderstaande producten zijn verkocht via de website en winkels.
DIAMANTES
DIAMANTES
Product No. 492953
Mini Girl Black Triple Buckle Ankle Boots
Sold from October 2020 to January 2021
Productnr. 496977
River Island geruite jurk met broche op de kraag
Verkocht vanaf juli 2018
It has come to our attention that the boots do not meet our usual high standards for quality and safety as the diamante
stones may become loose, which could present a choking hazard for children 36 months and under. As customer safety is
our highest priority, we are immediately recalling these styles if your child is within this age group.
Please note this recall does not affect any
other River Island product with decals.
It has come to our attention that the boots do not meet our usual high standards for quality and safety as the diamante
stones may become loose, which could present a choking hazard for children 36 months and under. As customer safety is
our highest priority, we are immediately recalling these styles if your child is within this age group.
Please note this recall does not affect any other River Island product with diamantes.
If you have purchased these shoes for a child of 36 months and under:
Stop wearing/using the product immediately Keep away from children Return the whole product to us in store or post them to us for a full refund inclusive of postage
STAAK DRAGEN/GEBRUIK VAN HET PRODUCT METEEN
HOUD UIT DE BUURT VAN KINDEREN
RETOURNEER HET GEHELE PRODUCT NAAR ONS VIA DE POST TEGEN VOLLEDIGE VERGOEDING INCLUSIEF
VERZENDINGSKOSTEN
Identification numbers can be found printed inside the shoe.
Identification numbers can be found printed inside the shoe.
Returns address: Freepost, RI Customer Service Parcels
Website: www.riverisland.com | Phone: tel:+44 (0) 3445766444
More information about returns:
https://www.riverisland.fr/how-can-we-help/returns
Website: Riverisland.fr | Phone: tel: +33 (0) 170 77 82 14
More information about returns:
https://www.riverisland.se/how-can-we-help/returns
Website: Riverisland.se | Phone: tel: +46 (0) 85 66 19 441
More information about returns:
https://www.riverisland.de/how-can-we-help/returns
Website: www.riverisland.de | Contact
us
More information about returns:
https://au.riverisland.com/how-can-we-help/returns
Website: au.riverisland.com | Contact
us
More information about returns:
https://us.riverisland.com/how-can-we-help/returns
Website: us.riverisland.com | Contact
us
More information about returns:
https://eu.riverisland.com/how-can-we-help/returns
Website: eu.riverisland.com | Contact
us
More information about returns:
https://www.riverisland.ie/how-can-we-help/returns
Website: Riverisland.ie | Phone: tel: +44 (0) 344 576 6444
We thank you for your co-operation and apologise for any inconvenience.
Voor meer informatie over retourneringen:
https://www.riverisland.nl/how-can-we-help/returns
Website: Riverisland.nl | Telefoonnr: +31 (0) 20 70 38 333
Bedankt voor je medewerking en verontschuldigingen voor het ongemak.
Product recall
River Island Womenswear Shirt
Product indicated below was sold through our online and high street retail outlets
Teardrop Faux Pearl Beads
Product Number. 773114
Beige Embroidered Striped Shirt
Product Number. 774000
Blue Embroidered Striped Shirt
Sold from March 2022 – April 2022
It has come to our attention that these styles feature decorative embellishment that contain Lead in levels that exceed the recommended limit. Lead is toxic and can cause adverse health issues when mouthed for prolonged periods or ingested. As customer safety is our highest priority, we are immediately recalling these styles.
Please note this recall does not affect any other River Island product with teardrop faux pearl beads.
If you have purchased these items:
- Practice caution.
- Discontinue use of these items and keep product away from children
- Return the whole product to us in store or post them to us for a full refund inclusive of postage.
Product recall
RIVER ISLAND MINI GIRLS FOOTWEAR
Products indicated below were sold through our online and high street retail outlets
Terugroepmelding
RIVER ISLAND DAMESKLEDING
De onderstaande producten zijn verkocht via de website en winkels.
DIAMANTES
DIAMANTES
Product No. 492953
Mini Girl Black Triple Buckle Ankle Boots
Productnr. 492953
Mini Girl Black Triple Buckle Ankle Boots
Sold from October 2020 to January 2021
Sold from October 2020 to January 2021
It has come to our attention that the boots do not meet our usual high standards for quality and safety as the diamante
stones may become loose, which could present a choking hazard for children 36 months and under. As customer safety is
our highest priority, we are immediately recalling these styles if your child is within this age group.
Please note this recall does not affect any other River Island product with diamantes.
It has come to our attention that the boots do not meet our usual high standards for quality and safety as the diamante
stones may become loose, which could present a choking hazard for children 36 months and under. As customer safety is
our highest priority, we are immediately recalling these styles if your child is within this age group.
Please note this recall does not affect any other River Island product with diamantes.
If you have purchased these shoes for a child of 36 months and under:
Stop wearing/using the product immediately
Keep away from children
Return the whole product to us in store or post them to us for a full refund inclusive of postage.
STAAK DRAGEN/GEBRUIK VAN HET PRODUCT METEEN
HOUD UIT DE BUURT VAN KINDEREN
RETOURNEER HET GEHELE PRODUCT NAAR ONS VIA DE POST TEGEN VOLLEDIGE VERGOEDING INCLUSIEF
VERZENDINGSKOSTEN
Identification numbers can be found printed inside the shoe.
Identification numbers can be found printed inside the shoe.
Returns address: Freepost, RI Customer Service Parcels
Website: www.riverisland.com | Phone: tel:+44 (0) 3445766444
We thank you for your co-operation and apologise for any inconvenience.
More information about returns:
https://www.riverisland.fr/how-can-we-help/returns
Website: Riverisland.fr | Phone: tel: +33 (0) 170 77 82 14
We thank you for your co-operation and apologise for any inconvenience.
More information about returns:
https://www.riverisland.se/how-can-we-help/returns
Website: Riverisland.se | Phone: tel: +46 (0) 85 66 19 441
We thank you for your co-operation and apologise for any inconvenience.
More information about returns:
https://www.riverisland.de/how-can-we-help/returns
Website: www.riverisland.de | Contact us
We thank you for your co-operation and apologise for any inconvenience.
More information about returns:
https://au.riverisland.com/how-can-we-help/returns
Website: au.riverisland.com | Contact us
We thank you for your co-operation and apologise for any inconvenience.
More information about returns:
https://us.riverisland.com/how-can-we-help/returns
Website: us.riverisland.com | Contact us
We thank you for your co-operation and apologise for any inconvenience.
More information about returns:
https://eu.riverisland.com/how-can-we-help/returns
Website: eu.riverisland.com | Contact us
We thank you for your co-operation and apologise for any inconvenience.
More information about returns:
https://www.riverisland.ie/how-can-we-help/returns
Website: Riverisland.ie | Phone: tel: +44 (0) 344 576 6444
We thank you for your co-operation and apologise for any inconvenience.
Voor meer informatie over retourneringen:
https://www.riverisland.nl/how-can-we-help/returns
Website: Riverisland.nl | Telefoonnr: +31 (0) 20 70 38 333
Bedankt voor je medewerking en verontschuldigingen voor het ongemak.