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IMPORTANT SAFETY WARNING

BELANGRIJKE VEILIGHEIDSWAARSCHUWING

Product recall

RIVER ISLAND WOMENSWEAR CLOTHING

Products indicated below were sold through our online and high street retail outlets

Terugroepmelding

RIVER ISLAND DAMESKLEDING

De onderstaande producten zijn verkocht via de website en winkels.

DECORATIVE BROOCH

DECORATIEVE BROCHE

Product No. 723969

River Island check pattern dress with faux pearl button

Sold from July 2018

Productnr. 723969

River Island geruite jurk met broche op de kraag

Verkocht vanaf juli 2018

DECORATIVE BROOCH

DECORATIEVE BROCHE

Product No. 723975

River Island check pattern sleeveless blouse with faux pearl button

Sold from July 2018

Productnr. 723975

River Island geruite top met broche op de kraag

Verkocht vanaf juli 2018

RIVER ISLAND
WOMENSWEAR
CLOTHING

Products indicated below were sold through our online and high street retail outlets

RIVER ISLAND
WOMENSWEAR
CLOTHING

BEADED FRINGE TASSELS

FRANJE MET KRAALTJES

Product No. 714210

River Island premium embellished tassel playsuit

Sold from February 2018

Productnr. 714210

River Island versierde playsuit met kwastjes

Verkocht vanaf februari 2018

ALL OVER METAL BEADS

METALEN VERSIERING

Product No. 720271

River Island sequin embellished cami top

Sold from June 2018

Productnr. 720271

River Island camitop met lovertjes

Verkocht vanaf juni 2018

METAL DRAWCORD CAPS/ENDS

METALEN UITEINDEN TREKKOORD

Product No. 725642

River Island longline diamante studded hoody in cream

Sold from October 2018

Productnr. 725642

River Island hoodie met diamante versiering

Verkocht vanaf october 2018

It had come to our attention that five womenswear garments contained traces of certain chemicals in excess of legally permitted levels within the EU. The excess quantities of these chemicals could only potentially cause harm if mouthed or ingested but safety comes first so we have recalled the products. We bought these products from suppliers who provided testing certificates indicating chemical content within the legal limits. We are working with these suppliers to investigate how this happened and to make sure it does not happen again.

Affected products can be identified by the product identification numbers printed on the garments wash care label.

Wij zijn erop geattendeerd dat de componenten in elk van de bovenstaande producten meer lood bevatten dan volgens wettelijke veiligheidsnormen is toegestaan en een serieus veiligheidsrisico vormen voor eenieder die de producten draagt of gebruikt. De producten kunnen worden geïndentificeerd door de productnummers op het waslabel.

Stop wearing/using the product immediately Keep away from children Return the whole product to us in store or post them to us for a full refund inclusive of postage

STAAK DRAGEN/GEBRUIK VAN HET PRODUCT METEEN

HOUD UIT DE BUURT VAN KINDEREN

RETOURNEER HET GEHELE PRODUCT NAAR ONS VIA DE POST TEGEN VOLLEDIGE VERGOEDING INCLUSIEF VERZENDINGSKOSTEN

Returns address: Freepost, RI Customer Service Parcels
Website: www.riverisland.com | Phone: tel:+44 (0) 3445766444

More information about returns: https://www.riverisland.fr/how-can-we-help/returns
Website: Riverisland.fr | Phone: tel: +33 (0) 170 77 82 14

More information about returns: https://www.riverisland.se/how-can-we-help/returns
Website: Riverisland.se | Phone: tel: +46 (0) 85 66 19 441

More information about returns: https://www.riverisland.de/how-can-we-help/returns
Website: www.riverisland.de | Contact us

More information about returns: https://au.riverisland.com/how-can-we-help/returns
Website: au.riverisland.com | Contact us

More information about returns: https://us.riverisland.com/how-can-we-help/returns
Website: us.riverisland.com | Contact us

More information about returns: https://eu.riverisland.com/how-can-we-help/returns
Website: eu.riverisland.com | Contact us

More information about returns: https://www.riverisland.ie/how-can-we-help/returns
Website: Riverisland.ie | Phone: tel: +44 (0) 344 576 6444

We thank you for your co-operation and apologise for any inconvenience.

Voor meer informatie over retourneringen: https://www.riverisland.nl/how-can-we-help/returns
Website: Riverisland.nl | Telefoonnr: +31 (0) 20 70 38 333

Bedankt voor je medewerking en verontschuldigingen voor het ongemak.

IMPORTANT SAFETY WARNING

BELANGRIJKE VEILIGHEIDSWAARSCHUWING

Product recall

RIVER ISLAND WOMENSWEAR CLOTHING

Products indicated below were sold through our online and high street retail outlets

Terugroepmelding

RIVER ISLAND DAMESKLEDING

De onderstaande producten zijn verkocht via de website en winkels.

DECORATIVE BROOCH

DECORATIEVE BROCHE

Product No. 723969

River Island check pattern dress with faux pearl button

Productnr. 723969

River Island geruite jurk met broche op de kraag

Sold from July 2018

Verkocht vanaf juli 2018

DECORATIVE BROOCH

DECORATIEVE BROCHE

Product No. 723975

River Island check pattern sleeveless blouse with faux pearl button

Productnr. 723975

River Island geruite top met broche op de kraag

Sold from July 2018

Verkocht vanaf juli 2018

BEADED FRINGE TASSELS

FRANJE MET KRAALTJES

Product No. 714210

River Island premium embellished tassel playsuit

Productnr. 714210

River Island versierde playsuit met kwastjes

Sold from February 2018

Verkocht vanaf februari 2018

ALL OVER METAL BEADS

METALEN VERSIERING

Product No. 720271

River Island sequin embellished cami top

Productnr. 720271

River Island camitop met lovertjes

Sold from June 2018

Verkocht vanaf juni 2018

METAL DRAWCORD CAPS/ENDS

METALEN UITEINDEN TREKKOORD

Product No. 725642

River Island longline diamante studded hoody in cream

Productnr. 725642

River Island hoodie met diamante versiering

Sold from October 2018

Verkocht vanaf october 2018

It had come to our attention that five womenswear garments contained traces of certain chemicals in excess of legally permitted levels within the EU. The excess quantities of these chemicals could only potentially cause harm if mouthed or ingested but safety comes first so we have recalled the products. We bought these products from suppliers who provided testing certificates indicating chemical content within the legal limits. We are working with these suppliers to investigate how this happened and to make sure it does not happen again.

Affected products can be identified by the product identification numbers printed on the garments wash care label.

Wij zijn erop geattendeerd dat de componenten in elk van de bovenstaande producten meer lood bevatten dan volgens wettelijke veiligheidsnormen is toegestaan en een serieus veiligheidsrisico vormen voor eenieder die de producten draagt of gebruikt. De producten kunnen worden geïndentificeerd door de productnummers op het waslabel.

Stop wearing/using the product immediately
Keep away from children
Return the whole product to us in store or post them to us for a full refund inclusive of postage

STAAK DRAGEN/GEBRUIK VAN HET PRODUCT METEEN
HOUD UIT DE BUURT VAN KINDEREN
RETOURNEER HET GEHELE PRODUCT NAAR ONS VIA DE POST TEGEN VOLLEDIGE VERGOEDING INCLUSIEF VERZENDINGSKOSTEN

Returns address: Freepost, RI Customer Service Parcels
Website: www.riverisland.com | Phone: tel:+44 (0) 3445766444
We thank you for your co-operation and apologise for any inconvenience.

More information about returns: https://www.riverisland.fr/how-can-we-help/returns
Website: Riverisland.fr | Phone: tel: +33 (0) 170 77 82 14
We thank you for your co-operation and apologise for any inconvenience.

More information about returns: https://www.riverisland.se/how-can-we-help/returns
Website: Riverisland.se | Phone: tel: +46 (0) 85 66 19 441
We thank you for your co-operation and apologise for any inconvenience.

More information about returns: https://www.riverisland.de/how-can-we-help/returns
Website: www.riverisland.de | Contact us
We thank you for your co-operation and apologise for any inconvenience.

More information about returns: https://au.riverisland.com/how-can-we-help/returns
Website: au.riverisland.com | Contact us
We thank you for your co-operation and apologise for any inconvenience.

More information about returns: https://us.riverisland.com/how-can-we-help/returns
Website: us.riverisland.com | Contact us
We thank you for your co-operation and apologise for any inconvenience.

More information about returns: https://eu.riverisland.com/how-can-we-help/returns
Website: eu.riverisland.com | Contact us
We thank you for your co-operation and apologise for any inconvenience.

More information about returns: https://www.riverisland.ie/how-can-we-help/returns
Website: Riverisland.ie | Phone: tel: +44 (0) 344 576 6444
We thank you for your co-operation and apologise for any inconvenience.

Voor meer informatie over retourneringen: https://www.riverisland.nl/how-can-we-help/returns
Website: Riverisland.nl | Telefoonnr: +31 (0) 20 70 38 333
Bedankt voor je medewerking en verontschuldigingen voor het ongemak.