My River Island

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IT MIGHT TAKE US A WHILE

We’re running a limited service at the moment and can only respond to essential enquiries. If you’re getting in touch to ask about an order or refund, we ask that you wait 14 days since you placed your order or posted your return. Thank you for your patience.

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We are doing our best to operate safely during these difficult times. We ask that you only contact us with urgent enquiries.

Please only contact us if it has been more than 14 days since you placed your order or posted your return.

Please include as much info as you can in the text box below, including: billing address, order date, return date, return tracking code, product description & any other relevant info.