My River Island

Info & help

Follow us

How to contact us

Live Chat

  • FASTEST RESPONSE

Chats may be recorded for quality and training purposes.

Our chat advisors are available from 08.00 to 19.45 Monday to Sunday

On bank holidays live chat will close 15 minutes before Customer Service closing times (see below)

Phone

Calls from the UK & Ireland only

+44 (0) 344 576 6444

Monday to Sunday 08.00 - 20.00

UK Customer Services
Amended Hours

Public Holiday Amended Hours are 10:00 to 17:00

Help

Check out our FAQs to see if we have already answered your question.

European Commission Online Dispute Resolution

For further information, visit the ODR Website

Email

If you send us an email one of the team will reply within the next 5 days. For a quick response our chat advisors are available from 08.00 to 19.45 Monday to Sunday and they’d love to help you.

Email