• Where is my order?
• How can I track my order?
• What confirmation emails will I receive?
• What are my delivery options?
• Can I add additional delivery instructions to my order?
• What happens if I don’t collect an order delivered to a store?
• Can I cancel or amend my order?
• How can I pay on your site?
• When is payment taken from my card?
• Why has my card payment failed?
• Will I be charged VAT?
• Do I have to pay import duties or taxes for orders outside the UK?
• What should I do if my order isn’t delivered?
• Why is there a limit on my One4All Card when I use it to spend online?
• How can I cancel my order - Consumer Contract Regulations 2013