Promotion Terms & Conditions

Free standard delivery

*Free Standard delivery to a UK delivery address only available on full price orders valued over £50. The Offer can be redeemed only on full priced items and excludes sale and markdown. Discount automatically applied at checkout. Offer only available on www.riverisland.com for a limited time and excludes gift cards.

Free Click & Collect

*Free Click & Collect delivered to your local River Island store available on full price orders valued over £20 and when you select the deliver to local store icon at checkout. Otherwise £1.The Offer can be redeemed only on full priced items and excludes sale and markdown. Offer only available on www.riverisland.com. Excludes gift card purchases.

Seasonal Offers

*Up to 30% off womenswear, menswear, kidswear and beauty, online and in-store. Selected lines only. Offer cannot be used in conjunction with any other promotions. Returned items will be refunded at the discounted price paid on production of a valid receipt. Discount does not apply to website delivery charges.

Kidswear Promotion

*Customers who are opted-in to marketing can receive 10% off a minimum spend of a no minimum spend on full priced kidswear items from 23rd October 2024 to 31st October 2024 online or in any UK River Island store (the “Offer”). The Offer excludes menswear, womenswear sale, charity items and third-party brands. Enter code at online checkout to redeem the Offer or show a copy of the email with the Offer to the member of staff at till point. Offer is subject to availability. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other offer. Offer can only be redeemed once and is one per customer. Offer can only be redeemed online or any UK and Republic of Ireland River Island store. Offer cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

*Customers who are opted-in to marketing can receive 15% off with no minimum spend on full priced kidswear items from 23rd October 2024 to 31st October 2024 online or in any UK River Island store (the “Offer”). The Offer excludes menswear, womenswear sale, charity items and third-party brands. Enter code at online checkout to redeem the Offer or show a copy of the email with the Offer to the member of staff at till point. Offer is subject to availability. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other offer. Offer can only be redeemed once and is one per customer. Offer can only be redeemed online or any UK and Republic of Ireland River Island store. Offer cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

*Customers who are opted-in to marketing can receive 20% off a minimum spend of a no minimum spend on full priced kidswear items from 23rd October 2024 to 31st October 2024 online or in any UK River Island store (the “Offer”). The Offer excludes menswear, womenswear sale, charity items and third-party brands. Enter code at online checkout to redeem the Offer or show a copy of the email with the Offer to the member of staff at till point. Offer is subject to availability. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other offer. Offer can only be redeemed once and is one per customer. Offer can only be redeemed online or any UK and Republic of Ireland River Island store. Offer cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Exclusive Standard Delivery Promotion

*Customers who have opted-in to marketing have the chance to receive up to 20% off on no minimum spend on full priced womenswear, kidswear and menswear items and the option to receive free standard delivery on items purchased online (River Island - Fashion Clothing for Women, Men, Boys and Girls ) from 00:00 on 22nd October 2024 until 23:59 on 31st October 2024 (the “Offer”). The Offer excludes markdown, charity items and third-party brands. The Offer excludes sale, charity items and third-party brands. Enter code at checkout to redeem the Offer OR show a copy of the email with the Offer to a member of staff at till point in-store. The Offer can only be redeemed once and is one per customer. Offer is subject to availability. Offer not available in Jersey and Isle of Man. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Exclusive Customer Promotion

*Customers who have opted-in to marketing have the chance to receive up to 20% off on no minimum spend on full priced womenswear, kidswear and menswear items and the option to receive free standard delivery on items purchased online (River Island - Fashion Clothing for Women, Men, Boys and Girls ) from 00:00 on 22nd October 2024 until 23:59 on 31st October 2024 (the “Offer”). The Offer excludes markdown, charity items and third-party brands. The Offer excludes sale, charity items and third-party brands. Enter code at checkout to redeem the Offer OR show a copy of the email with the Offer to a member of staff at till point in-store. The Offer can only be redeemed once and is one per customer. Offer is subject to availability. Offer not available in Jersey and Isle of Man. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

*Customers who have opted-in to marketing have the chance to receive up to 20% off on no minimum spend on full priced womenswear, kidswear and menswear items and the option to receive free standard delivery on items purchased online (River Island - Fashion Clothing for Women, Men, Boys and Girls ) from 00:00 on 22nd October 2024 until 23:59 on 31st October 2024 (the “Offer”). The Offer excludes markdown, charity items and third-party brands. The Offer excludes sale, charity items and third-party brands. Enter code at checkout to redeem the Offer OR show a copy of the email with the Offer to a member of staff at till point in-store. The Offer can only be redeemed once and is one per customer. Offer is subject to availability. Offer not available in Jersey and Isle of Man. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Disco Guide on Parentkind Promotion

*Readers of Disco Guide on Parentkind have the chance to receive 15% off when you spend a minimum of £30 on full priced kidswear items from 00:00 on 6th September 2024 until 23:59 on 31st October 2024 (the “Offer”). The Offer excludes womenswear, menswear, sale, charity items and third-party brands. Readers will need to enter the code (RIVER15PK) found in the Guide and redeem on the River Island website at checkout to redeem the Offer. Offer is subject to availability and cannot be redeemed in-store. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

20% Off Selected Bags & Purses Exclusive Customer Promotion

*Receive 20% off selected bags & purses purchased online (http://www.riverisland.com/), excluding markdown, charity items and third party brands (the “Offer”) from 00:00 28.05.2024. The Offer excludes sale, charity items and third-party brands. Enter code at checkout to redeem. The Offer can only be redeemed once. Offer is subject to availability. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Sign Up Promotion

*Receive 10% off when you spend a minimum of and £50/ €50 on full price womenswear, menswear and kidswear items purchased online (http://www.riverisland.com), excluding markdown, charity items and third party brands (the “Offer”). Sign up and enter the promotional code at checkout to redeem. Returned items will be refunded at the discounted price paid on production of a valid receipt. This Offer can only be redeemed by selected customers. Where, in our reasonable judgement, we believe that there is an Error (as defined in our terms and conditions), we will be entitled to cancel your order and refund your payment. This offer cannot be redeemed in conjunction with other offers, promotions or vouchers. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The promotor of the Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

In-store Marketing Email Promotion

Customers can receive 10% off on full priced womenswear, kidswear and menswear items as soon as they opt-in to marketing emails in selected stores\ *(the “Offer”). To redeem the Offer, the customer must scan the QR code on the poster in selected stores,* create their River Island account and opt-in to marketing which will then create a specialised customer ID code which the customer must scan at till point to redeem the Offer. The Offer is valid for 24 hours once the customer has made an account with River Island from 15 January. The Offer excludes sale, charity items and third-party brands. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. The Offer is subject to availability and can be redeemed once. The Offer can only be redeemed in the selected stores below and cannot be redeemed online. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Selected stores* include: Gateshead, Sheffield Meadowhall, Hereford and Derby.

Exeter Online & In-Store Promotion

*Receive 15% off when you spend a minimum of £20 on full priced items purchased online (River Island - Fashion Clothing for Women, Men, Boys and Girls ) or in our Exeter store, from 00:00 20th September 2024 until 23:59 20th December 2024 (the “Offer”). The Offer excludes sale and markdown, charity items and third-party brands. The Offer is available to customers who have received a unique discount code via email. Enter your unique code at checkout online or show your email at the till to redeem the Offer. Offer is subject to availability. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.*

Cambridge Store Closure Promotion

*Receive 15% off when you spend a minimum of £20 on full priced items purchased online (http://www.riverisland.com ) or in our Biggleswade or Bury St Edmunds store from 00:00 14th September 2024 until 23:59 14th December 2024 (the “Offer”). The Offer excludes sale and markdown, charity items and third-party brands. The Offer is available to customers who have received a unique discount code via email. Enter your unique code at checkout online or show your email at the till to redeem the Offer. Offer is subject to availability. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Sheffield Store Promotion

Gift with Purchase Tote

*The first 150 people on 1st November 2024 and 2nd November 2024 who spend a minimum of £40 on full-priced menswear, womenswear and kidswear items at the opening of the Sheffield Meadowhall store (Unit Msu 5a, Upper Mall, Meadowhall Centre, Sheffield, South Yorkshire, S9 1EN) ) have the chance to receive a complimentary River Island tote bag with their purchase from (1) 11:00 until 19:00 on 1st November 2024; and (2) 10:00 until 18:00 on 2nd November 2024 (the “Offer”). The complimentary gift and Offer is limited to 1 per customer per day. The Offer and complimentary gift is subject to availability and cannot be exchanged. The Offer excludes sale, charity items and third-party brands.  Offer can only be redeemed in the River Island Sheffield Meadowhall store. The Offer can only be used in conjunction with the current River Island Sheffield Meadowhall promotions which include: (1) 20% VIP offer, (2) spin the wheel; and (3) flower cart gift with purchase only. Offer cannot be used to purchase gift cards. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Exclusive Promotion

*Customers who have either (1) opted-in to marketing and received an email with the offer; or (2) received a leaflet by a member of staff in the River Sheffield Meadowhall store have the chance to receive 20% off when you spend a minimum of £40 only at the River Island the Sheffield Meadowhall store (Unit Msu 5a, Upper Mall, Meadowhall Centre, Sheffield, South Yorkshire, S9 1EN) on full priced womenswear, kidswear and menswear items from 11:00 until 21:00 on 1st November 2024 ; and 10:00 until 17:00 on 3rd November 2024 (the “Offer”). The Offer excludes sale, charity items and third-party brands. Customer must show at till point a copy of the leaflet or email with the Offer to the River Island member of staff. The discount code provided in the leaflet and the discount code provided via email cannot be used together in a single transaction but each may be used separately. Offer is one per customer. Offer is subject to availability. Returned items will be refunded at the discounted price paid on production of a valid receipt. The Offer can be used in conjunction with the current River Island Sheffield Meadowhall promotions which include the (1) tote bag gift with purchase, (2) spin the wheel; and (3) flower cart gift with purchase. Offer can only be redeemed in the River Island Sheffield Meadowhall store. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Flower Cart Promotion

*The first 100 people who purchase on 1st November 2024 and 2nd November 2024 a minimum of £75 on either full-priced menswear, womenswear or kidswear items at the Sheffield Meadowhall River Island store (Unit Msu 5a, Upper Mall, Meadowhall Centre, Sheffield, South Yorkshire, S9 1EN) have the chance to receive a complimentary bunch of flowers (the “Offer”). At checkout, customers who are within the first 100 customers in the Sheffield Meadowhall River Island store will receive a token at till point when they are paying. Customers must then give the token to the in-store flower cart where they can redeem the Offer. The Offer runs from 11:00 until 17:00 on 1st November 2024 and from 10:00 until 17:00 on 2nd November 2024. Offer is available until stocks last. The Offer is limited to 1 per customer per day The Offer excludes all sale, charity items and third-party brands. The Offer only applies to full-priced menswear, womenswear and kidswear items. Offer cannot be redeemed online. The Offer is subject to availability and cannot be exchanged. Offer is available until stocks last. The Offer can be used in conjunction with the current River Island Sheffield Meadowhall promotions which include the (1) tote bag gift with purchase, (2) spin the wheel; and (3) 20% off VIP promotions only. Prizes are subject to availability. Offer cannot be used to purchase gift cards. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

2 for £18/ 3 for £20 on selected women's tops

*2 for £18 / 3 for £20 on selected women’s tops. Offer only available on riverisland.com. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

2 for £40 on selected women’s loungewear

*2 for £40 on selected women’s loungewear. Offer only available on riverisland.com. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

2 for £50 on selected men's bottoms

*2 for £50 on selected men’s bottoms. Offer only available on riverisland.com. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

2 for £45 / 3 for £65 on selected men’s sweatshirts and joggers

*2 for £45 / 3 for £65 on selected men’s sweatshirts and joggers. Offer only available on riverisland.com from 00:00 BST 4th August 2019. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

2 for £15/ 3 for £22 / 5 for £35 on selected men's t-shirts and vests

*2 for £15 / 3 for £22 /5 for £35 on selected men’s t-shirts and vests. Offer only available on https://www.riverisland.com/men. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

2 for £18/ 3 for £26 / 5 for £42 on selected men's t-shirts and vests

*2 for £18 / 3 for £26 /5 for £42 on selected men’s t-shirts and vests. Offer only available on https://www.riverisland.com/men. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

2 for £28 on selected men's t-shirts and vests

*2 for £28 on selected men’s t-shirts and vests. Offer only available on https://www.riverisland.com/men. Returned items will be refunded at the discounted price paid on production of a valid receipt. Offer cannot be used in conjunction with any other promotions or sale items. Discount does not apply to website delivery charges and will be automatically applied at checkout.

Take Back Scheme Promotion

Participate in our Take Back Scheme to receive a voucher code for £5 off full price items when you spend a minimum of £40 on items purchased in-store and on our website (www.riverisland.com). The voucher code cannot be used against our charity t-shirts, products in our sale, gift cards and third party products. The voucher code is valid to use once only either online or in-store in England, Scotland and Wales (excluding Jersey and Isle of Man) for 1 month from date of issue. The voucher code will be issued via an email from our partner Re-Skinned. This Take Back Scheme promotion is valid from 04 April 2022 at 00:00 (GMT). For in-store purchases please show your unique voucher code at the till and for online purchases please enter your unique code at the checkout to redeem. Returned items will be refunded at the discounted price paid on production of a valid receipt. The voucher code cannot be redeemed in conjunction with other offers and does not apply to delivery fees. River Island’s decision is final with regards to the validity of use of the voucher code in cases of suspected fraud.

Competitions

All competition terms and conditions can be read here.

Student Discount

*Students can receive up to 10% off on full priced menswear, womenswear, kidswear, third-party brands and beauty purchased in the participating River Island stores in the United Kingdom and Republic of Ireland (the “Participating Stores”) and online at the River Island website (http://www.riverisland.com and http://www.riverisland.ie/) from 30th September 2024 at 00:00 until 31st January 2024 at 23:59 (the “Offer”). The Offer excludes charity items and sale products. The Offer applies to students who have signed up and have an account with either Student Beans, UNIDAYS, Totum or http://VoucherCodes.co.uk Students (the “Student Discount Platforms”). Students must log into one of their student accounts and enter the unique promotional code generated by one of the Student Discount Platforms at the checkout to redeem the Offer online. Students can also redeem this Offer in store by showing their student ID with a valid photo and expiry date at the till point in any of the Participating Stores in the United Kingdom or Republic of Ireland. The Offer is not available in Jersey stores. This Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Offer is subject to availability. Returned items will be refunded at the discounted price and paid on production of a valid receipt. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.

Get 20% off with Blue Light Card

*Blue Light Card and Defence Discount Service users can receive up to 20% off on full priced menswear, womenswear, kidswear, third-party brands and beauty purchased in participating River Island stores in the United Kingdom (the “Participating Stores”) and online at the River Island website (http://www.riverisland.com) from 21st October 2024 at 00:00 until 27th October 2024 at 23:59 (the “Offer”). The Offer excludes charity items and sale products. The Offer applies to customers who have signed up and have an account with the Blue Light Card online (Welcome to Blue Light Card ). Blue Light users and Defence Discount Service users must log into their account and enter the unique promotional code generated by the Blue Light Card website at the checkout to redeem the Offer online. The Offer can also be redeemed in store by eligible customers showing their Blue Light and Defence Discount card with a valid photo and expiry date at the till point in any of the Participating Stores in the United Kingdom. The Offer is not available in the Jersey stores. This Offer cannot be used in conjunction with any other promotions and cannot be used to purchase gift cards. Offer is subject to availability. Returned items will be refunded at the discounted price and paid on production of a valid receipt. Discount does not apply to website delivery charges. River Island’s decision is final with regards to the validity of use of the Offer in cases of suspected fraud. These terms and conditions are governed in accordance with the laws of England and Wales. The Promoter of this Offer is River Island Clothing Co. Limited, whose registered office is at Chelsea House, Westgate, London W5 1DR, whose company number is 00636095.